At Wax African Food Store, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, shop with us, or contact us.
1. Who We Are
Wax African Food Store (“we”, “our”, or “us”) is an online food store based in Leicester, UK. This policy applies to all services provided by Wax and our website visitors, customers, and subscribers.
2. Information We Collect
We may collect and process the following data:
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Personal Information – name, email address, phone number, and delivery address
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Payment Information – via secure third-party providers (we do not store your card details)
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Order History – products you’ve purchased
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Usage Data – website usage, device type, and IP address (for improving our services)
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Communications – messages or emails you send us
3. How We Use Your Information
We use your information to:
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Process your orders and deliver your items
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Respond to your queries and provide customer support
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Send order confirmations, shipping updates, and offers
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Improve our website and customer experience
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Comply with legal obligations
4. How We Protect Your Data
We use secure technology (SSL) and trusted payment providers to ensure your data is safe. Your information is only accessed by authorized staff and is not shared or sold to third parties.
5. Cookies
Our website uses cookies to enhance your browsing experience. You can choose to accept or decline cookies through your browser settings.
6. Sharing Your Data
We do not sell your personal data. We only share information with:
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Delivery partners (to fulfill your orders)
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Payment providers (to securely process transactions)
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Legal authorities (only if required by law)
7. Your Rights
Under GDPR, you have the right to:
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Access the personal data we hold about you
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Request correction or deletion of your data
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Withdraw consent at any time
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Lodge a complaint with the ICO (Information Commissioner’s Office)
8. Contact Us
If you have any questions about this Privacy Policy or your data:
Wax African Food Store
📧 Email: Jhounkponou@yahoo.fr
📱 Phone: +44 7955 169584
📍 Leicester, United Kingdom